Scope

This policy describes the documents Oneday FMCG Trading Limited Company provides with export shipments, the documents that can be arranged on request, and the division of responsibility between us and the Buyer for regulatory compliance. It forms part of our Terms and Conditions of Sale.

Standard Document Set

Every shipment is accompanied by the following standard documents:

Commercial Invoice — showing products, quantities, unit prices, total value, Incoterm, ports and payment terms.

Packing List — showing carton counts, units per carton, net and gross weights, and shipment measurements.

Bill of Lading — issued by the carrier or forwarder in the form agreed with the Buyer, such as an original bill of lading, telex release or sea waybill.

Vietnamese export customs documentation, where applicable to the shipment.

Draft documents are provided for review where appropriate before final documents are issued. Amendments made after issuance may result in additional charges from carriers, forwarders or authorities and may also delay customs clearance.

Buyers should therefore check draft documents carefully against their import requirements, particularly consignee details, product descriptions, HS codes, shipping marks and other destination-specific information.

Certificates of Origin

Certificates of Origin are issued by the competent Vietnamese authority or other authorised issuing body.

On request, and where the goods meet the applicable rules of origin, we can assist in arranging a non-preferential Certificate of Origin, such as Form B, or a preferential Certificate of Origin under an applicable free trade agreement.

Depending on the destination and product, this may include certificates used under trade arrangements involving ASEAN, China, Korea, Japan, India, the Eurasian Economic Union, the European Union and CPTPP member countries.

Eligibility for preferential origin treatment depends on the specific rules of origin applicable to the product and the relevant trade agreement, as well as the requirements of the destination market.

Final eligibility is determined by the competent issuing authority.

Buyers should inform us at enquiry stage which Certificate of Origin is required, as origin requirements may affect the choice of SKU, sourcing route, documentation process and lead time.

Food, Health and Sanitary Documents

Depending on the product and destination market, the following documents may be arranged, subject to product eligibility and the requirements of the relevant issuing authority:

• Health Certificate or Sanitary Certificate for food and beverage shipments;
• Certificate of Free Sale;
• Phytosanitary Certificate for applicable agricultural or plant-based products;
• Halal certification where the manufacturer holds valid certification for the relevant product or production facility;
• Certificate of Analysis where the manufacturer issues one for the relevant product or batch.

Some documents are issued for each individual shipment and require additional processing time. Others depend on certifications or information held by the manufacturer rather than by Oneday FMCG Trading.

Buyers should provide their complete documentation requirements before the Proforma Invoice is finalised so that any additional lead time, eligibility requirements and related costs can be considered before the order is confirmed.

Manufacturer Product Information

On request, we will seek relevant product information from the manufacturer or supplier and provide it to the Buyer where available and authorised for release.

This may include:

• product specification sheets;
• ingredient lists;
• nutrition information;
• allergen information;
• packaging material information;
• shelf-life information;
• manufacturer certificates or declarations relevant to the product.

Availability, content and format are determined by the manufacturer or issuing party.

Document Timing and Delivery

Document timing depends on the type of document and the shipment.

Commercial documents and shipping drafts may be circulated before or shortly after loading, depending on when the required information becomes available.

Final or original documents are released in accordance with the agreed Payment Terms and shipment arrangement.

Where physical originals are required, they may be couriered to the address nominated by the Buyer. Where telex release, sea waybill or another electronic release method is agreed, documents are handled accordingly.

Where payment is made under a Letter of Credit, document requirements should be agreed before the Letter of Credit is opened.

The Buyer should ensure that the terms of the Letter of Credit reflect documents that can reasonably be issued by Vietnamese authorities, manufacturers, carriers and other relevant parties. Differences between L/C requirements and documents actually available may cause discrepancies or delays.

Buyer’s Import Responsibilities

The Buyer is responsible for compliance with import requirements in the destination market, including, where applicable:

• import customs clearance, duties, taxes and destination charges;
• import licences, permits and product registration;
• destination-language labelling and any required supplementary labelling;
• nutrition and allergen declaration requirements;
• compliance with local rules concerning ingredients, additives and packaging;
• any locally required importer, responsible person or authorised representative;
• any destination-market registration, recycling, packaging or extended producer responsibility obligations.

The Buyer should satisfy itself before ordering that the goods can lawfully be imported, registered where necessary, distributed and sold in the destination market.

Oneday FMCG Trading will provide the product and export documentation that is reasonably available to us and will assist in obtaining additional manufacturer information where possible.

However, we cannot provide legal or regulatory advice for every destination market, and the Buyer remains responsible for confirming its own import and resale requirements before placing an order.

Contact Information

Oneday FMCG Trading Limited Company

Office No. T17-26, T17 Street, The Manhattan Glory, Vinhomes Grand Park, Long Binh, Ho Chi Minh City, Vietnam

Email: info@onedayfmcg.com

Phone / WhatsApp / WeChat / Viber: +84 904094478

Website: https://onedayfmcg.com

For questions about this policy, please write to info@onedayfmcg.com and include the policy name in the subject line.

Last updated: 8 August 2026.